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VOQ Data Analysis Engineer

Date: Jan 7, 2021

Location: Irvine, California, US, 92606

Company: KIA Motors America

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.




The purpose of this position is to support the National Manager, Safety Evaluation and Assessment by providing daily reporting of NHTSA Vehicle Owner Questionnaires (VOQ), to identify new Potential Safety Issues (PSI) and to provide VOQ data and trend analysis to support safety recall decision making. This position will also support requests by NHTSA for Defect Petitions, Preliminary Evaluations and investigations of specific VOQs.

Major Responsibilities

Priority Major Responsibility %
1st Provide daily reporting of new VOQs to North America Safety Office and KMA management and provide daily assessment of new VOQs that identifies total counts and increasing trends. Inform NM, Safety Evaluation & Assessment of all identified potential safety issues at the earliest point in time possible. 40%
2nd Develop sophisticated automated processes for evaluating VOQs and identifying trends. Create and maintain analytic dashboards and reports showing potential safety issue trends. Develop methodology to categorize VOQs and provide accurate estimates for each issue, as to Severity Level within the NHTSA Risk Matrix. 30%
3rd Provide data analysis support for NHTSA inquiries, investigations and Monthly NHTSA meeting preparation. Provide data analysis support for KMA legal in house and outside counsel and to support Kia vehicle recall decision making process. 20%
4th Coordinate with Product Quality Team to determine if new PSIs identified are reported by QIR and if the issue has already been counter measured.  10%



  • BS degree in Engineering or Automotive Technology or equivalent work experience required.    

Overall Experience

  • 2-5 years experience in technical positions such as Product Quality or in an engineering environment.  

Directly Related Experience

  • Working knowledge of statistical analysis concepts and software.
  • Some automotive, aerospace or equivalent technical background.         


Other Requirements:

  • Schedule(s) may vary due to needs of the business including but not limited to working outside of normal business hours, travel, weekends and/or holidays.
  • Perform other duties as assigned.    


Basic knowledge of SAS programing language and Structured Query Language (SQL).
Basic knowledge of SAS Visual Analytics and Contextual Analytics
Basic knowledge of automotive systems and components.
Strong oral/written communication skills
Good analytical skills and attention to detail.
Basic knowledge of statistics and statistical software.
Basic knowledge of database structure and SQL query language.
Ability to work and communicate clearly with members of various KMNA/KMA Departments.
Must be familiar with Standard PC Software such as Word documents, Excel spreadsheets and PowerPoint Presentations.


CHALLENGE - Solving Complex Problems
COLLABORATION - Building and Supporting Teams
CUSTOMER - Serving Customers
GLOBALITY - Showing Community and Social Responsibility
PEOPLE - Interacting with People at Different Levels
Adapting to Change
Championing Customer Needs
Communicating Effectively
Delivering High Quality Work
Entrepreneurial Thinking


Equal Employment Opportunities

KMA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KMA complies with applicable law governing non-discrimination in employment in every location in which KMA has offices.  The KMA EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.


Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

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