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Technical Publication Specialist I

Date: Apr 28, 2022

Location: Irvine, California, US, 92606

Company: Kia America, Inc.

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Status

Exempt

Summary

The primary responsibility of this position is the research, develop, revise technical documentation for servicing the vehicle, service campaigns and recalls. Consult with personnel from Product Quality, North American Safety Office, Warranty, Service and Parts Departments and gain approvals as necessary. Maintains information in multiple databases, creates pictorial and photo illustrations. Assesses the user needs and writes, edits, and maintains technical documentation with job aids, removal and installation instructions, technical instruction in the service bulletins as required in PQMS. 

Major Responsibilities

1st Priority - 50%    
Manage, with supervision, the complete documentation cycle for number of documentation projects. 

2nd Priority - 20%

Organize content into a logical flow and tailors’ language to target audience; write and edit according to established standards. 

3rd Priority - 20%

Gather and assimilate information from a variety of sources & research content for new and revised documents.

4th Priority - 10%

Participate in and conducts team meeting and peer reviews; share information and experience with peers and provide input for policies and standards.

5th Priority - 10%

Manage the flow of assigned tasks and tracks scope changes.

Education/Certification

  • Bachelor’s degree or equivalent work experience required
  • Technical certification preferred 
     

Overall Experience

  • Minimum of 2-4 years’ experience performing writing, editing and researching functions to prepare print or online technical documentation

Directly Related Experience

  • Related industry experience strongly preferred
  • A membership or affiliation with a professional organization for Technical Communication desired
     

Skills

Knowledge of word processing, and online authoring tools
Must be a team player, able to handle multiple job functions, and have positive interaction with all department staff members.
Proficient in Microsoft Office (Word, Outlook, PowerPoint)
Proficient with Adobe S/W programs, Video Editing S/W Camtasia, QR Code Studio and Akamai server administration

Competencies

CHALLENGE - Solving Complex Problems
COLLABORATION - Building and Supporting Teams
CUSTOMER - Serving Customers
GLOBALITY - Showing Community and Social Responsibility
PEOPLE - Interacting with People at Different Levels

 

Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

 

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

Job Segment: Automotive