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Technical Analysis & Investigation Engineer

Date: May 25, 2023

Location: Irvine, California, US

Company: Kia America, Inc.

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.




Monitor Kia vehicle performance conditions in the field regarding safety and reliability. Provide technical support to Consumer Affairs for vehicle claim resolution. Perform vehicle inspections to support consumer claim defense and monitor vehicle performance.  Provide technical analysis of vehicles involved in claims, Lemon Law, and warranty related litigation.

Major Responsibilities

1st - Monitor Kia vehicles performance conditions in the field regarding potential safety and reliability conditions. (30%)

2nd - Provide technical support to Consumer Affairs for vehicle claim resolution. (30%) 

3rd - Perform vehicle inspections to support claims, Lemon Law and Warranty claim analysis. Accident and fire vehicles are inspected to determine if vehicle systems performed properly to resolve claims. (15%)

4th - Provide technical assistance to KMA Legal and outside counsel for claims and lawsuit case defense and trial preparation. (15%)

5th - Monitor review and track NHTSA complaints and government investigations. (10%)



  • BS degree in Engineering or Automotive Technology or equivalent work experience required.

Overall Experience

  • 3-5 years of experience in automotive technical positions such as Product Quality or in an engineering environment.  

Directly Related Experience

  • Strong working knowledge of automobiles with the ability to perform hands-on vehicle system performance assessments.


Other Requirements:

  • Frequent domestic travel (over 50%) and occasional international travel required
  • May need to work additional hours outside of normal business hours as required
  • Perform other duties as assigned


Hands-on automotive technical knowledge of body, chassis, power train, brakes, electrical, and safety systems.
Strong written and verbal communication skills.
Good analytical skills and attention to detail.
Working knowledge of statistical and in-life analysis using Weibull software
Ability to work and communicate clearly with members of various KMNA/KMA Departments.
Advanced knowledge of standard PC software (Word, Excel, PowerPoint, etc.)


Adapting to Change
CHALLENGE - Solving Complex Problems
Championing Customer Needs
COLLABORATION - Building and Supporting Teams
Communicating Effectively
CUSTOMER - Serving Customers
Delivering High Quality Work
Entrepreneurial Thinking
GLOBALITY - Showing Community and Social Responsibility
PEOPLE - Interacting with People at Different Levels

Pay Range

$69,547.00  - $90,401.00 


Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.


Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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