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Sr. User Experience Analyst

Date: Nov 20, 2020

Location: Irvine, California, US, 92606

Company: KIA Motors America

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Status
Exempt
Summary

Translate vehicle connectivity capabilities into simple, intuitive and integrated digital experiences for customers. Understand business requirements and any technical limitations, conceptualize and conduct user research, interviews and surveys, and translate them into sitemaps, user flows, customer journey maps, user interface, wireframes, mockups and prototypes. Design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing. 

Major Responsibilities

1st Priority - 35%

  • Design and develop concept sketches, mock-ups, prototypes, layouts and user interface components for web portal and mobile application that can be easily interpreted and implemented by development teams.
  • Collaborate closely with product management team to develop personas, journey mapping, rapid prototyping, and enhancing the user experience.
  • Develop designs to provide uniform user experience across different platforms including web portal, mobile app and wearables.


2nd Priority - 35%

  • Understand the product and develop assets and collateral primarily for owners’ portal, and support the needs of other cross-functional team to achieve their department business goals.
  •  Develop and maintain marketing collaterals by proactively anticipating the needs of different cross functional teams and ensure information integrity on the connected car products.


3rd Priority - 20% 

  • Conduct testing of completed web, mobile applications and wearables to assess user experience.


4th Priority - 10%

  • Develop and maintain configurable UI contents in tools like Adobe Experience Manager to provide faster turnaround for minor UI changes that could positively impact users.
Education/Certification
  • Bachelor’s degree or equivalent work experience required.  
Overall Experience
  • 5+ years’ experience in crafting user experience and interface preferably in automotive space. 
  • Familiarity with HTML and CSS
  • Proficient in Photoshop, Illustrator, or other design tools 
  • Familiarity with Sketch, InVision, and other prototyping tools
Directly Related Experience
  • Experience with Human Machine Interface (HMI) design 
  • Experience working with Product Managers, along with engineers, visual, and UI designers
  • Demonstrates agility to look ahead, plan, and respond to changes
  • Collaboration with other team members to achieve results they are responsible for

 

Position Requirements:

  • Occasional travel may be required domestically and/or internationally 
  • May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays
  • Perform other duties as assigned
Skills
Excellent communication skills required (written and oral)
Proficient in MS Office, including Word, Excel, PowerPoint and Outlook.
Ability to multi-task, juggle competing demands, prioritize and work with other team members at all levels within the company.
Ability to maintain the utmost confidentiality on all matters
Knowledge of IOT products is a plus.
Competencies
CHALLENGE - Solving Complex Problems
COLLABORATION - Building and Supporting Teams
CUSTOMER - Serving Customers
GLOBALITY - Showing Community and Social Responsibility
PEOPLE - Interacting with People at Different Levels
Adapting to Change
Championing Customer Needs
Communicating Effectively
Delivering High Quality Work
Entrepreneurial Thinking
Managing Resources

 

Equal Employment Opportunities

KMA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KMA complies with applicable law governing non-discrimination in employment in every location in which KMA has offices.  The KMA EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

 

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

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