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Service Operations Intern

Date: Mar 12, 2019

Location: Irvine, California, US

Company: KIA Motors America

Need a positive switch in your career? Kia Motors America is one of the world’s fastest growing automotive companies in the US. We are always looking to add smart, talented individuals to the Kia team.


At Kia Motors America, innovation and reinvention are at the core of everything we do, and our willingness to challenge conventional thinking has transformed the brand into a recognized industry leader.


With an extensive lineup of world class products, Kia continues to grow and mature at a rapid rate. Our Marketing partnerships with the NBA, Super Bowl, Billboard Music Awards and others are raising brand awareness and challenging what people think they know about the Kia brand. Join us as we invite people to discover the “New Kia”.




  • Under direct supervision of Director, Service Operations, analyze current business information systems for Service Operations and Product Quality departments and begin development of a SharePoint enterprise as primary source of information and communication. Additional special project to include collaboration with Kia University department to enhance internal K-dealer website.   

Major Responsibilities


 Major Responsibility



Develop SharePoint site pages for Service Operations and Product Quality, and create a “desktop reference guide” for ongoing site maintenance.  



Assist business with outlining information and communication structure, building a SharePoint site wireframe.



Begin transition of information to the SharePoint site for each Department.



Assist Kia University department with enhancement of K-dealer site for easy access of information for field team



  • In progress of Bachelor’s degree

Overall Experience

  • Prior internship experience a plus

Directly Related Experience

  • Automotive knowledge or experience a plus
  • Analytical or administrative support experience helpful


Excellent communication skills required (written and oral)

PC skills including Microsoft Word, Excel, Power Point

Analytical and Critical Thinking







Adapting to Change

Championing Customer Needs

Communicating Effectively

Delivering High Quality Work

Entrepreneurial Thinking

Managing Resources


Equal Employment Opportunities

KMA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KMA complies with applicable law governing non-discrimination in employment in every location in which KMA has offices.  The KMA EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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