Recall Data Analyst

Date: Mar 22, 2024

Location: Irvine, California, US, 92606

Company: Kia America, Inc.

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Status

Exempt

Summary

Ensure KUS compliance with after sales government regulations of a vehicle distributor regarding recall communication activity and reporting requirements.   

Major Responsibilities

1st Priority - 40%  

Responsible for pulling data from AS400 to prepare Monthly, Quarterly, and Annual Reports for the NHTSA, EPA, ARB, and CARB in compliance with government requirements. Continuously review the current process of reporting for possible systematic improvements. 

2nd Priority - 20%

Create and provide various miscellaneous reports relating to vehicle and campaign data as requested by management.  Continuously monitor and report regularly the campaign completion status and trend so that management can determine the timing of campaign renotifications. 

3rd Priority - 20%

Review and maintain campaign mail files. Monitor trends in return mail data to identify patterns and potential areas of improvement.

4th Priority - 20%

Track, maintain, and provide the status of various communication materials (TSB, Pitstops, Campaigns, Letters, etc.), and parts availability status for each field action.

Education/Certification

  • Bachelors degree in Engineering, Automotive Technology and/or equivalent combination of education and/or automotive industry experience required.

Overall Experience

  • Minimum 3 years of automotive industry experience in positions such as Customer Service, Training Center, Technical Compliance, Parts & Warranty required.

Directly Related Experience

  • Experienced with vehicle technical compliance issues such as TREAD, Recall and Federal Motor Vehicle Safety Standards
  • Functional understanding of NHTSA, EPA, and CARB rules and regulations 
  • Basic knowledge of Recall Campaigns

Other Requirements:

  • Schedule(s) may vary due to needs of the business including but not limited to working outside of normal business hours, travel, weekends and/or holidays.
  • Perform other duties as assigned. 

Skills

Automotive technical knowledge - body, chassis, power train, brakes, electrical, safety system.
Advanced PC skills in a Windows environment (Excel, Word, and PowerPoint) required.
Excellent written and oral communication skills needed to prepare clear and concise reports.

Competencies

Care for People
Empower People to Act
Chase Excellence, Every Day
Move Further, Together
Dare to Push Boundaries

Pay Range

$52,297 - $70,060

Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.

 

Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

 

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

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