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Manager, Field Operations

Date: May 2, 2022

Location: Irvine, California, US

Company: Kia America, Inc.

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Status

Exempt

Summary

Under the direction of the Director, Sales and Field Operations this position is responsible for the coordination of all regional activities associated with the attainment of Kia Motors America’s corporate objectives, including: setting and attainment of wholesale and retail sales objectives, performance of the dealer and regional organizations, , budgeting and organizational programs. Communicate day-to-day operational information in the absence of the Director, Sales and Field Operations.

Major Responsibilities

Priority Major Responsibility %
1st Establish regional retail and wholesale objectives to ensure optimum retail mix and adequate regional/dealer inventories to achieve retail sales objectives. Communicate to management KMA’s corporate strategies for attainment of these objectives including dealer and customer incentives, advertising support, dealer co-op and regional marketing programs.  20
2nd Develop and oversee all Field priorities and assignments to effectively and efficiently deliver on business plan and organizational objectives. Spearhead Dealer and Regional communications, including Dealer Council meetings, letters, videos, presentations, etc. 20
3rd Oversee customer sales experience strategies and budget and ensure regional staff are executing on direction and tactics. 20
4th Develop and supervise Dealer- and Field-based sales and incentive programs, such as quarterly Regional Field Incentive, Sales Elite, Cash Bash, Kia Sales Experience Bonus, KDEP+, etc. to assure program continuity with KMA’s goals. Provide adjustment as necessary to realign program with company goals. 20
5th Lead network performance strategies and oversee the development and preparation of regional business plans, budgets and staffing plans by regional management. Review with regional and company management for compliance. Obtain monthly rationale for over budget conditions and corrective plans. Coordinate objectives on all regional performance reviews, regional and dealer business and operating plans, and any other reports to ensure timely receipt.  20

 

Education/Certification

  • BA, MBA, or equivalent from a fully accredited college or university.

 

Overall Experience

  • Minimum 15 years U.S. automotive experience including at least 10 years in automotive field sales  management positions including merchandising, market representation, retail sales operations, fixed operations, distribution and business management. 

Directly Related Experience

  • Minimum of 10 years managerial/supervisory experience. 

Skills

Must be a strong motivator.
Written and oral presentation skills
Strong PowerPoint and presentation development skills.
Strong interpersonal skills
Travel requirement ≤20% by auto and air

Competencies

CHALLENGE - Solving Complex Problems
COLLABORATION - Building and Supporting Teams
CUSTOMER - Serving Customers
GLOBALITY - Showing Community and Social Responsibility
PEOPLE - Interacting with People at Different Levels

 

Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

 

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


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