Manager, Field Operations

Date: Jun 2, 2024

Location: Irvine, California, US

Company: Kia America, Inc.

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Status

Exempt

Summary

Under the direction of the Director, Sales and Field Operations this position is responsible for the coordination of all regional and field activities, initiatives, and programs associated with the attainment of Kia America's (KUS) corporate objectives, including: wholesales and retail sales, performance of the dealer and regional organizations, incentive programs, budgeting, organizational programs, regional training, and ongoing operational communications. 

Major Responsibilities

Priority Major Responsibility %
1st Establish regional retail and wholesale objectives to ensure optimum retail mix and adequate regional/dealer inventories to achieve retail sales objectives. Communicate to management KUS’s corporate strategies for attainment of these objectives including incentives and advertising. Oversee regional achievement and objectives and tracking. Oversee regional marketing program utilization to ensure viability of achieving KUS's ongoing and future EV infastructure strategy and standards.  25
2nd Establish all Field priorities and assignments to effectively deliver on business plan and organizational objectives. Oversee Dealer and Regional programs and initiatives, including National Field Meetings, National Dealer Council meetings, Dealer Council elections, Dealer communications, Executive videos and Executive presentations, ect. 20
3rd Establish and oversee the management of all operational Dealer and Field- based sales and incentive programs and initiatives to assure program alignment with KUS' goals. Provide adjustment as necessary to realign programs with company goals.  20
4th Lead regional network performance strategies and oversee the development and preparation of regional business planning and budgets. Review with regional and company management for compliance. Coordinate objectives on all regional performance reviews, regional and dealer business and operating plans, and any other reports to ensure timely receipt.  20
5th Establish and oversee all Regional/Field Training to effectively deliver on business plan and to develop regional personnel. Define training needs and objectives, identify appropriate outsourcing, and oversee budget to deliver a high-quality training regime. Establish and oversee training curriculum that is in line with KUS' core values and behaviors. 15

 

Education/Certification

  • BA, MBA, or equivalent from a fully accredited college or university.

 

Overall Experience

  • Minimum 15 years U.S. automotive experience including at least 10 years in automotive field or sales management positions, including retail sales operations, fixed operations, marketing, and business management. 

Directly Related Experience

  • Minimum of 10 years experience managing and supervising diverse teams at various job levels required.

Skills

Must be a strong motivator.
Written and oral presentation skills
Strong PowerPoint and presentation development skills.
Strong interpersonal skills
Travel requirement ≤20% by auto and air

Competencies

CHALLENGE - Solving Complex Problems
COLLABORATION - Building and Supporting Teams
CUSTOMER - Serving Customers
GLOBALITY - Showing Community and Social Responsibility
PEOPLE - Interacting with People at Different Levels

Pay Range

$125,884.00 - $176,325.00 

Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.

 

Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

 

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


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