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Field Data Analysis Manager

Date: May 1, 2022

Location: Irvine, California, US, 92606

Company: Kia America, Inc.

At Kia, we’re creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.

Status

Exempt

Summary

The purpose of this position is to support the National Manager, Safety Evaluation and Assessment by identifying at an early stage any emerging Potential Safety Issues (PSIs) through data searches and sophisticated analysis of Kia America (KUS) vehicle data from relevant data sources, using Kia’s Safety Data Analytics Infrastructure (SDAI) and other supporting applications. This position will also support safety and noncompliance recall decision-making and requests related to NHTSA inquiries, investigations, and meeting preparation.

This position will lead a team of Field Data Analysis Engineers and ensure consistent and insightful review of data sources. The position will coordinate data analysis actions related to urgent events received from automated alerts and ad-hoc alerts received from other Safety Office personnel, other departments, and Kia affiliates. The position will also review new NHTSA investigations and recalls for appropriate follow-up analysis by the Field Data Analysis Engineers and broader Safety Office team, as well as categorize the investigations and recalls in the NHTSA repository.

The position will also support KUS Legal Department for defense of class action suits and in-house and outside counsel requests for data analysis. 

Major Responsibilities

1st Priority - 20%

Supervise and provide feedback regarding field data analysis work performed by the Field Data Analysis Engineers of PSIs and potential noncompliance issues to ensure consistent and efficient analyses. Ensure accurate and complete data is provided for Safety Evaluation List (SEL), Pre-Investigative Requests for Information (PIRs), and field action recommendation reports.

2nd Priority - 20%

Lead reviews with field data analysis engineers regarding their emerging field issue preliminary analyses. Gain consensus with the field data analysis engineer on escalation of issue to the Data & Technical Evaluation Team (DTET) or other disposition, as appropriate. Provide NM, Safety Evaluation & Assessment with prompt notification of PSIs and potential noncompliance issues. 

3rd Priority - 20%

Receive, delegate or execute, and coordinate data analysis efforts related to Forensic Engineering & Investigation (FEI) team’s field investigations and ad-hoc alerts from other NASO personnel, departments, affiliates, and regulatory agencies.

4th Priority - 20%

Perform sophisticated field data analysis, create field action recommendation reports, and present to management using clear and concise language. Provide data analysis support for KUS Legal in-house and outside counsel.

5th Priority - 20%

Review new NHTSA investigations and competitor recalls to appropriately categorize each in the SDAI and to check whether Kia models have related field complaints. Collaborate with Safety Analytics Manager to ensure SDAI category coverage of new types of investigations, recalls, and VOQs. Provide severity criteria change suggestions to NM, Safety Evaluation & Assessment.

Education/Certification

  • BS degree in Engineering or Automotive Technology or equivalent work experience required.

Overall Experience

  • 5-10 years of technical experience in automotive technical positions such as Technical Analysis, Product Quality, or in another automotive engineering environment.
  • Written and oral technical communications experience.
     

Directly Related Experience

  • Automotive, aerospace, or similar technical work experience required.
  • Experience applying statistical analysis concepts and software required.
  • Experience analyzing field complaint, claim, and quality data required.
  • Experience supporting engineering, quality, safety, or statistical analysis required.
  • Employee supervisory experience required.
  • Computer programming (including SAS, Tableau, Power BI) a plus.

Other Requirements:

  • Schedule(s) may vary due to needs of the business including but not limited to working outside of normal business hours, travel, weekends and/or holidays.
  • Perform other duties as assigned.
     

Skills

Advanced knowledge of automotive systems and components.
Basic knowledge of SAS Visual Analytics and Contextual Analytics
Excellent analytical skills and attention to detail.
Excellent teamwork and team-building skills.
Excellent written and oral communication skills.
Knowledge of PC software such as Microsoft Excel and PowerPoint.
Knowledge of SAS programming language and/or Structured Query Language (SQL).
Knowledge of statistics.

Competencies

CHALLENGE - Solving Complex Problems
COLLABORATION - Building and Supporting Teams
CUSTOMER - Serving Customers
GLOBALITY - Showing Community and Social Responsibility
PEOPLE - Interacting with People at Different Levels

 

Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

 

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

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