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Sr. CPO Retail Support Manager

Date: Feb 16, 2019

Location: Irvine, California, US, 92606

Company: KIA Motors America

Need a positive switch in your career? Kia Motors America is one of the world’s fastest growing automotive companies in the US. We are always looking to add smart, talented individuals to the Kia team.


At Kia Motors America, innovation and reinvention are at the core of everything we do, and our willingness to challenge conventional thinking has transformed the brand into a recognized industry leader.


With an extensive lineup of world class products, Kia continues to grow and mature at a rapid rate. Our Marketing partnerships with the NBA, Super Bowl, Billboard Music Awards and others are raising brand awareness and challenging what people think they know about the Kia brand. Join us as we invite people to discover the “New Kia”.




The CPO Retail Support Manager will report directly to the Director, Fleet and Remarketing and will manage CPO/Branded product programs, contracts and contests (currently with JM&A). This position will also take an active role in CPO monthly incentive budgeting and program building with KMF.

Major Responsibilities


Major Responsibility



Manage JM&A relationship to maximize CPO/Branded Product contract sales and penetration rate, by increasing dealer participation.  Assist in development of field contests, dealer contests and training courses in order to assist regions in attaining objectives. Coordinate ongoing Digital activities with Kia’s National Digital Team.  Communicate Digital results and opportunities to Corporate Staff, Regions and Dealers.  Manage and direct the CPO Retail Support Administrator. Daily Support for Regions.



Manage and enhance Region relationships. Responsibilities include working with regions to increase dealer engagement in CPO and branded contract sales.  Increase dealer interest and participation in CPO and branded products.  Achieve revenue and delivery objectives for CPO and branded products. 




Take the lead in the monthly CPO incentive program budgeting and proposals rollouts.  Work with JM&A, the KMA finance department, KMF (when applicable), and the Regions to ensure successful implementations to achieve program success and the CPO annual sales target.



Work with Endemic’s (Autotrader, Cargurus, Carfax and YouTube) and other approved vendors to maximize value in the current contracts in place. 



  • Bachelor’s degree in Business Administration or equivalent job experience in related field. 

Overall Experience

  • Minimum of seven (7) years automotive retail, wholesale or consultancy experience, or equivalent in new & used retail operations and/or business management fields.    

Directly Related Experience

  • Field Experience Preferred.
  • OEM and/or retail CPO and F&I experience is preferred.
  • Vendor relations experience required.


Ability to manage multiple tasks simultaneously

Above average presentation and negotiation skills

Advanced organizational and planning skills

Advanced quantitative and qualitative analytical skills

Analytical and Critical Thinking

Exceptional analytical skills and ability to develop concise and effective stories that are supported by data.

Experience with budget/financial systems (SAP, etc.)

PC skills including Microsoft Word, Excel, Power Point

Project management experience; ability to successfully manage multiple projects simultaneously.

Requires prior demonstrated managerial, organizational and interpersonal communications (verbal and written) skills.

Strong Proficiency & Aptitude with numbers


Adapting to Change


Championing Customer Needs


Communicating Effectively


Delivering High Quality Work

Entrepreneurial Thinking


Managing Resources



KMA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KMA complies with applicable law governing non-discrimination in employment in every location in which KMA has offices.  The KMA EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.


Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

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